Office Update - COVID-19

Meet Our Dream Team

Dr. McDonough has been building his orthodontic team since 1994. He knows that it is important that all team members believe in the same vision as he does, and they would never compromise clinical care during their career. This has led to what he calls his “Dream Team.” Our 6 team members have over 112 years of combined orthodontic and dental experience! Dr. McDonough feels that he has assembled a team that is unmatched in skill, experience and service. Your orthodontic result is based on the skill and experience of the orthodontist and his team.

Dr. McDonough and his team treat all of their patients like family. They attend continuing education lectures across the country as a team. No patient question goes unanswered, and Dr. McDonough makes it a priority to spend time with every patient at every appointment. This personalized care is the focus of the practice, and as soon as you join us in our office, you will realize that you are part of our patient family.

Ellen – Financial & Treatment Coordinator/Receptionist

Ellen_RESIZED.jpgAs a treatment coordinator and insurance consultant, Ellen has worked with Dr. McDonough since 2000. She is involved with new patient exams and maximizes your insurance benefits. She is also a receptionist who will make sure your appointments are efficiently scheduled. Ellen was originally introduced to Dr. McDonough when she brought her first of three children to be patients of Dr. McDonough.

Christy – New Patient Coordinator/Receptionist

Christy_RESIZED.jpgChristy has worked in the orthodontic field since 1993 as both an assistant and receptionist. She happily joined Dr. McDonough’s office in 2015 and has been a wonderful addition to our team. Christy has tremendous knowledge and can answer all of your questions about treatment since she was originally an assistant. She is organized and makes our office very efficient.

Erika – Treatment Coordinator/Receptionist

Erica_RESIZED.jpgThe newest member of our team, Erika joined our office in 2016. She brings her sunny personality to our office every day. She is currently studying to be an orthodontic assistant and recently received her radiology license. When she achieves her assistant’s license, she will make our office even more versatile. She is able to make our patients feel welcomed and appreciated. Erikaschedules appointments and helps coordinate your treatment.

Tracy – Orthodontic Assistant/ Laboratory Technician

Tracy_RESIZED.jpgTracy has been a licensed assistant since 1989 with experience in general dentistry, oral surgery, periodontics and orthodontics. She has assisted Dr. McDonough since 1995. She is our supply coordinator and makes sure we have everything we need to provide you the best possible treatment.  Tracy has recently taken courses at Great Lakes Orthodontics to fabricate appliances for our in house lab.

Melissa – Orthodontic Assistant

Melissa_RESIZED.jpgMelissa has been a licensed orthodontic assistant since 2001. She is following in Jennifer’s footsteps since she was previously trained by Jennifer at another practice! We were glad to welcome her to our team in 2011.  Melissa also fabricates retainer appliances and she is also our social media coordinator.

Kim – Orthodontic Assistant

Kim_RESIZED.jpgKim has been a licensed orthodontic assistant since 2002 and has experience in restorative dentistry as well as orthodontics. She first assisted Dr. McDonough in 2004. She helps fabricate retainer appliances which allows for same-day delivery of retainers which saves you time and visits to our office.  Kim helps to keep everyone in our office smiling and entertained.